Frequently Asked Questions

As much as we love pets here, they are not allowed in the park with the exception of a medically certified guide dog.

Please be aware we have a lot of wildlife that roam around the park in the evenings, please do not feed them. If you notice animal scat around the park and are curious as to what animal you may see, please check out our “Know your Poo” sign located near the powered sites.

Failure to receive outstanding balances 30 days prior to your arrival will result in the automatic cancellation of your reservation and the forfeit of the initial deposit.

Cancellations of a booking received more than 30 days prior to the arrival date, can be processed in 2 ways:The deposit amount is refundable, less a $30 administration fee, or

The full deposit amount is held as a credit to put towards a future stay with BIG4 Launceston Holiday Park, to be used within 6 months. Credits are non refundable.

Cancellations received within 30 days of your arrival date will result in the forfeit of the deposit and full balance paid.

Late checkouts need to be organised through us and prior to your checkout date. Please be advised they are also subject to availability.

You can request to have your units/sites side by side but unfortunately we can not guarantee that it will happen. We frequently have to shuffle people around (especially in the peak season) to accomodate other guests.

We try to accomodate everyone to the best of our ability with what we have available.

We can definitely leave notes on your booking that you would like to be together but please be aware it is sometimes not possible.

Check-in: 2pm onwards
Please be advised we do try our best to accommodate guests who arrive before the arrival time however it is subject to availability.

Check-out: Prior to 10am
Unless other arrangements have been made with reception. Late check-outs may incur a charge.

The Reception and the Park close at 6pm, if you are arriving outside of these hours and have an existing booking with us please do not panic. On the reception door there will be an envelope with the name pertaining to your booking/s on it, inside will be all the information you will need for your stay.If you have an outstanding amount for your booking/s or you would like to know some more information about Launceston/Tasmania please come see our friendly staff in reception in the morning.

We are only 2km to the City. Walk, Ride or Uber are all easy options

There are buses located near the park (roughly 10min walk), they come every half an hour. Alternatively taxis are about $8-$10 into town and yes Launceston has Uber!!

During summer we don’t permit fire pits sorry. During the winter months we do allow free standing fir pits to be used on site but must be kept tidy and off the ground for the next guests. You are certainly welcome to use your own BBQ’s we also have free BBQ’s for use around the park.

Yes! we are walking distance to the second biggest City in Tassie – everything is very accessible from the park. We also have a providore and gift shop on site.

Yes there is unlimited access to our WiFi network during your stay. However, we kindly request your understanding that the speed of the network may vary depending on the time of year and the number of simultaneous users. It is possible that the speed may not match the performance you are accustomed to at home. Nonetheless, we assure you that we strive to offer a reliable and efficient internet connection to enhance your overall experience

Yes, we have lots of allocated parking spaces, we also accommodate large tour groups with buses.

Needing to head home birefly or undertaking one of the many wonderful hikes around Tassie? We can certainly store your equipment and vehicles. Please arrange prior as this is subject to availability.

Yes, absolutely we regularly accommodate large groups. Please contact us directly for availability and group booking specifics

Our park is under very extensive re-development with new and exciting facilities regularly being added. Please follow our social media or our facilities page for the most up to date information.